Ustensiles de Cuisine Delivery Policy

Delivery Policy

Welcome to the Cuisine Confort Delivery Policy page. We are committed to providing you with a pleasant shopping experience, including fast and reliable delivery. Here are the details regarding our delivery fees, times, and terms.

Delivery areas

We currently deliver to France , Belgium , Switzerland , and other European countries .

Delivery times

All orders are processed within 1 to 2 business days . After processing, delivery times are estimated between 6 and 10 business days for deliveries to France, Belgium, and Switzerland. For other European countries, the time may vary depending on the specific destination.

Delivery costs

  • Standard Delivery (France, Belgium, Switzerland):
    • Free for orders of €35.00 and over .
    • €3.99 for orders under €35.00 .
  • Other European countries :
    • €9.95 regardless of the order value.

Additional information

  • Order Processing : We process orders within 1-2 business days . Orders placed on weekends and holidays will be processed the next business day.
  • Order Tracking : Once your order has been shipped, an email will be sent to you with a tracking number so you can track your package until it is delivered.
  • Incorrect Delivery Address : Please ensure that the delivery address provided is accurate and complete. Cuisine Confort cannot be held responsible for missed deliveries due to incorrect information.
  • Delivery Delays : Although we do our best to meet delivery times, delays may occur due to unforeseen conditions (weather, customs, etc.).

Returns and Exchanges Policy

To view return and exchange conditions, please visit our Return Policy

Customs fees

For deliveries to Switzerland and other European countries, customs fees may apply and are the customer's responsibility. These fees are determined by local customs authorities and are not included in the delivery costs.

Contact

For any questions regarding your order or our delivery policy, please do not hesitate to contact our customer service at the following address: cuisineconfortcontact@gmail.com .

Cuisine Confort is committed to providing quality service to its customers. Thank you for your trust and enjoy your cooking!